CHALLENGE During the COVID-19 pandemic and immediately afterwards, supply chain disruptions caused significant delays in parts supply, affecting OEMs’ ability to meet parts demand. One of our distributors, Neptunus, encountered a major challenge when one of its largest tugboat operators experienced delays. This operator sought Neptunus’ support as their couple of tugboats were expected to […]

CHALLENGE Through our sales efforts, we successfully convinced a market leader in the shipping industry to implement our VIB360 System to monitor the health of a Post-Panamax size container vessel’s main engine with a power rating of 65,000 kW. Initially, there were no reported pain points from the customer, indicating a perceived smooth operation and […]

CHALLENGE   The main engines of a tugboat were nearing a top overhaul. The customer sought assurance of the engines’ condition before proceeding with the overhaul with the goal to extend this Overhaul. Investigation   Upon further investigation, the ship’s crew recalled a recent incident where the propeller blade was suspected to be damaged by […]